DYANAL PRO MANAGEMENT LLC. Dubai, UAE

Ticket Reservation Agent

  • Dubai
  • DYANAL PRO MANAGEMENT LLC. Dubai, UAE
  • Posted date: 1 week before
  • End date: 2024-06-21

Job Title: Ticket Reservation Agent

Job In Dubai

Company: DYANAL PRO MANAGEMENT LLC. Dubai, UAE

Start Date: 2024-06-06

End Date: 2024-06-21




Job Description

Responsibilities:

  1. Reservation Management:
  • Process and manage reservations for flights, hotels, and other travel-related services.
  • Provide accurate and up-to-date information on available options, including pricing, schedules, and accommodations.
  • Assist customers in selecting the most suitable travel options based on their preferences and budget.
  1. Ticket Issuance:
  • Issue tickets and confirmations promptly and accurately.
  • Ensure compliance with all relevant regulations and policies during the ticketing process.
  • Handle modifications, cancellations, and refunds in accordance with company policies and industry standards.
  1. Customer Service:
  • Interact with customers in a professional and friendly manner, addressing inquiries and resolving issues effectively.
  • Provide assistance with booking changes, special requests, and other customer concerns.
  • Collaborate with other departments to ensure a coordinated and positive customer experience.
  1. Documentation and Record Keeping:
  • Maintain accurate and organized records of reservations, ticketing transactions, and customer interactions.
  • Ensure compliance with all relevant documentation requirements and company procedures.
  1. Stay Informed:
  • Stay updated on industry trends, travel regulations, and company policies to provide accurate and timely information to customers.
  • Participate in training programs and continuous learning opportunities to enhance knowledge and skills
Application URL



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