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Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
Utilize available resources to offer precise information in a clear and concise manner.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Create a concise report on client interaction to facilitate a swift decision-making process.
Collaborate with the managers to stay informed about changes in company rules and new projects.
Identify practical challenges in a project to rectify the issues for final delivery.

Application URL

Source : www.bayt.com

Client Service Specialist