ACICO GROUP Dubai, UAE

CUSTOMER SERVICE REPRESENTATIVE

  • Dubai
  • ACICO GROUP Dubai, UAE
  • Posted date: 2 weeks before
  • End date: 2024-05-29

Job Title: CUSTOMER SERVICE REPRESENTATIVE

Job In Dubai

Company: ACICO GROUP Dubai, UAE

Start Date: 2024-05-14

End Date: 2024-05-29




Job Description

  • Identify and assess customers’ needs to achieve satisfaction.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Manage customer contracts, queries, and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Identify practical challenges in a project to rectify the issues for final delivery.
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