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CUSTOMER SERVICE REPRESENTATIVE
Dubai
ACICO GROUP Dubai, UAE
Posted date: 5 months before
End date: 2024-05-29
No longer available to submit
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Job Title:
CUSTOMER SERVICE REPRESENTATIVE
Job In
Dubai
Company:
ACICO GROUP Dubai, UAE
Start Date:
2024-05-14
End Date:
2024-05-29
Job Description
Identify and assess customers’ needs to achieve satisfaction.
Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
Manage customer contracts, queries, and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
Collaborate with the managers to stay informed about changes in company rules and new projects.
Identify practical challenges in a project to rectify the issues for final delivery.
Application URL
Source : www.bayt.com
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