Support Sales Team: Assist the sales team with administrative tasks such as preparing sales proposals, quotations, and contracts.
Order Processing: Handle order processing activities, including order entry, tracking, and ensuring timely delivery of products or services to customers.
Customer Communication: Serve as a point of contact for customer inquiries, providing product information, pricing, and resolving any issues or concerns promptly.
Sales Documentation: Maintain and organize sales documentation, including customer contracts, sales reports, and sales presentations.
Sales Support: Provide support to the sales team in achieving sales targets by coordinating sales activities, following up on leads, and maintaining customer databases.
Inventory Management: Monitor inventory levels and coordinate with the logistics team to ensure product availability and timely delivery to customers.
Sales Reporting: Prepare and analyze sales reports to track sales performance, identify trends, and make recommendations for improvement.
Sales Coordination: Coordinate sales meetings, conferences, and events, including scheduling, logistics, and preparation of materials.
CRM Management: Utilize CRM (Customer Relationship Management) software to maintain customer records, track sales activities, and generate sales forecasts.
Cross-functional Collaboration: Collaborate with other departments such as marketing, finance, and logistics to ensure alignment of sales activities with organizational goals and objectives.