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Deals with customer inquiry, suggestion, complaints and feedback via email, various social platforms, and phone calls.
Take ownership of customer issues and ensure customer satisfaction.
Collaborate with the team to ensure customer service is being delivered effectively.
Develop a strong relationship with customers to ensure that company receive positive feedback online.
Making reservations via email or telephone for B2B/B2C customers based on their various requirements.

Application URL

Source : www.bayt.com

Customer Service Associate