ALMA BUSINESS SOLUTIONS LLC. Dubai, UAE

Customer Support Agent

  • Dubai
  • ALMA BUSINESS SOLUTIONS LLC. Dubai, UAE
  • Posted date: 3 weeks before
  • End date: 2024-05-16

No longer available to submit
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Job Title: Customer Support Agent

Job In Dubai

Company: ALMA BUSINESS SOLUTIONS LLC. Dubai, UAE

Start Date: 2024-05-01

End Date: 2024-05-16




Job Description

  • Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Troubleshoot and resolve product issues and concerns.
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