Overview of the role

Analysis of aftersales business performance for both service and parts; looking at market trends to identify opportunities in both, B2C as well as B2B verticals, to support strategic business decision-making and revenue maximization.

What you will do

• Develop business-forecasting models. These models should provide market forecasting, with a primary focus on market variables that will influence business volume, profitability and market change.
• Produce feasibility studies, which will identify business opportunities both in retail and in fleet operations.
• Manage the analytics and research team for aftersales, which provide reporting on potential market opportunities, competitive analysis, and market trends to assist with and support business decision-making process.
• Product management lifecycle to ensure optimum product sales, volume and pricing efficiency.
• Support business systems operations, which will include calculations such as incentives and rebate formulations
• Effective communication to ensure that all areas of business are clear on the current market situation and highlight current business concerns.