Al Futtaim Group

Facilities Engineer

  • Dubai
  • Al Futtaim Group
  • Posted date: 1 month before
  • End date: 2024-03-14

Job Title: Facilities Engineer

Job In Dubai

Company: Al Futtaim Group

Start Date: 2024-01-14

End Date: 2024-03-14

Job Description

Facilities Engineer| Real Estate|Al Futtaim Engineering

Overview of the role:

Handling integrated facilities management contracts and ensure to achieve / exceed customer satisfaction in service delivery.


What you will do:

Responsible for:

Site Management

  • Develop a comprehensive assets management plan and design an appropriate PPM strategy.
  • Management and monitoring of outsourced maintenance contracts for delivery of excellent quality services.
  • Analyse and evaluate annual maintenance contract requirements, prepare HSE, operational risk assessment, contract management plan and identify the requirements on mobilization, transition, performance management phase of service delivery.
  • Meeting, reporting client at regular intervals to maintain good communication and rapport with client and client’s team.
  • Track service delivery metrics and ensure agreed SLA’s and KPI’s are met.
  • Attend & complete all reactive calls promptly within the SLA timelines.
  • To understand and execute small projects and refurbishment projects as per client requirements.
  • Resource planning (manpower, material/replacement spares, subcontracted specialised services etc.) for maintenance activities and small projects.
  • Preparing and submission of weekly, monthly & annual reports


Corrective/Reactive, Planned Preventive Maintenance

  • Conducting site inspections, conditional assessment of assets, assess HSE and operational risk and reporting.
  • Identify critical system, services, assets and ensure necessary contingency plan in place to avoid down time and disruption of services.
  • Prepare contract specific PPM procedures, PPM schedule, and resource planning.
  • Prepare method statements, risk assessment, PPM Task sheet.
  • Tally and close all planned PPM work orders on monthly basis.
  • Efficiently execute corrective and reactive maintenance, achieve agreed service level agreements (SLA), KPI’s.


Repair, Refurbishment works

  • Manage repair, replacement, refurbishment/retrofit works and achieve complete customer satisfaction.
  • Make conditional assessment of assets, Identify the assets which are required to replaced based on the aging, performance, submit report to customer.
  • Prepare repair, replacement, refurbishment cost estimate, proposals and follow up with client for approvals.
  • Execution of casual jobs efficiently with in the budget and planned duration.


Customer Service

  • Contribute to the development of a customer focused service and a positive corporate image, including the maintenance of good working relationship with client, client representatives.
  • Achieve and enhance customer satisfaction by meeting and /or exceeding the customer requirements, SLA’s, KPI’s.


  • Contribute to safe systems of work and the development of quality management system by ensuring all work practices comply with relevant safety standard.
  • Ensure that measures to protect personal safety and well-being are always in place and that personal actions do not jeopardize the safety and well-being of others


Job Context:

To ensure all the facilities occupied by the clients are efficiently maintained in a cost-effective manner and provide excellent service support to the Facilities.

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