Al Futtaim Group

Parts Advisor

  • Dubai
  • Al Futtaim Group
  • Posted date: 1 month before
  • End date: 2024-03-07

Job Title: Parts Advisor

Job In Dubai

Company: Al Futtaim Group

Start Date: 2024-01-07

End Date: 2024-03-07




Job Description

Parts Advisor | Al Futtaim Automotive | Toyota Dubai


Overview of the role

We are currently looking for a Parts Advisor to work for Toyota Al Badia Dubai Service Center. This role is the representation of the brand & parts division to the customer and maintains customer relations to ensure an end-to-end engaged customer journey in part operation (retail counter and workshop), that leads to parts supply and revenue achievement & customer retention.



What you will do

  • Achieve financial objectives by upselling, discount control and promote accessories to meet monthly revenue targets. 
  • Enhance customer retention through consultation on customer needs & parts requirements, as per recommended maintenance schedule, to ensure long-term relationship with the customers. 
  • Coordinate with the Job controllers and Service Advisors on status of parts, its availability, quotation, order/arrival and ensure timely progress update of Vehicle to customers and to maintain the on-time-delivery commitment.
  • Active compliance to all Standard Operating Procedures, Company policies & Distributor Programs to ensure consistency in the customer experience. 
  • Ensure open and closure of sale order/reservations to optimise stock level & revenue & mitigate the risk of financial loss on a daily basis
  • Ensure accurate information capture of customer details on SAP for effective customer data management.


Application URL



Source : www.bayt.com