Al Futtaim Group

Service Advisor

  • Dubai
  • Al Futtaim Group
  • Posted date: 1 month before
  • End date: 2024-02-29

No longer available to submit
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Job Title: Service Advisor

Job In Dubai

Company: Al Futtaim Group

Start Date: 2023-12-31

End Date: 2024-02-29

Job Description

UAE National | Service Advisor | Al Futtaim Automotive | Global Aftersales

Overview of the role 

To ensure professional customer journey, customer retention and company’s profitability .


What you will do

•   Ensure customer retention by implementing AF Standard and principle process.

•   Customer service values and AF values are executed at all times.

•   Ensure quality is maintained at all times

•   Increase profitability through sales and upselling incremental packages (product, service) the company offers.

•   Implement 5S at work.

•   Perform all duties and responsibilities mentioned in the business SOP.

•   Compliance with health and safety requirements of the company and preventing any harm to the environment.

•   Learning and development by upgrading themselves with new technology, work procedures, time standards and relevant technical know-how to maintain or improve work productivity and quality.

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