Job Title: Cashier
Job In Dubai
Company: Al Futtaim Group
Start Date: 2023-11-21
End Date: 2024-01-20
Cashier | Retail | IKEA DFC
Overview of the role
To oversee and provide support on the cash desk, and in order to assist customers in a friendly and professional manner.
What you will do
- Handles routine customer complaint promptly and courteously.
- Ensure that customers are dealt with in a prompt and courteous manner to ensure maximum customer satisfaction.
- Greets and welcomes customers on arrival at the store.
- Makes announcements and pages the person the visitors have asked to see.
- Ensures Customers bags are stored safely and security.
- Ensures all customers’ queries are attended to in a professional manner.
- Ensures Shopping tools and catalogues are available for the customers.
- Provides bags / trollies as appropriate.
- Ensure all system procedures are adhered to as per policy / procedure.
- Booking IKEA services (Home Delivery, Assembly, Measurement)
- Follow up on out of stock articles in self-serve
- Suggests improved ways of working going forwards.
- Understands the impact of increasing sales with Shopping Tools.
- Briefs the Duty Manager on complaints that require management assistance.
Source : www.bayt.com