Overview of the role:

As the Parts Sales Representative at FAMCO DIP, you will lead the parts counter operations, ensuring efficient, customer-focused parts sales to meet client demands and uphold our commitment to service excellence. 

What you will do:

• Achieve Parts sales targets and foster sales volume growth in your designated area.
• Responsively handle customer inquiries and assist them in selecting the necessary Parts and Accessories efficiently.
• Ensure accurate quotations, sales orders, and application of customer discounts in alignment with standard operating procedures.
• Proactively manage Parts back-orders, keeping customers informed and ensuring on-time delivery.
• Oversee Warehouse Management and Operations.
• Address customer complaints promptly, prioritizing customer satisfaction.