Scheduling and Planning: Organize and schedule workshop activities, ensuring efficient use of time and resources.
Team Management: Supervise workshop staff, including mechanics and technicians, providing guidance and support as needed.
Quality Control: Monitor the quality of work performed, ensuring adherence to industry standards and company policies.
Customer Communication: Act as the primary point of contact for customers, addressing inquiries and providing updates on vehicle status.
Inventory Management: Oversee parts inventory, ensuring adequate stock levels and timely ordering of supplies.
Health and Safety Compliance: Ensure the workshop adheres to safety regulations and promotes a safe working environment.
Performance Analysis: Analyze workshop performance metrics to identify areas for improvement and implement necessary changes.
Training and Development: Facilitate training programs for staff to enhance skills and keep up with new technologies.
Budget Management: Assist in preparing and managing the workshop budget, monitoring expenses and profitability.
Reporting: Prepare regular reports on workshop activities, performance, and customer satisfaction for management review.
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