Contact Center Agent
- Riyadh
- The Professionals Riyadh, Saudi Arabia
- Posted date: 6 months before
- End date: 2024-07-25
No longer available to submit
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Job Title: Contact Center Agent
Job In Riyadh
Company: The Professionals Riyadh, Saudi Arabia
Start Date: 2024-07-10
End Date: 2024-07-25
Job Description
- Respond promptly to customer inquiries
- Provide accurate information and assistance to customers regarding products, services, pricing, and promotions
- Resolve customer complaints and disputes, escalating to the appropriate department when necessary
- Update customer information in the database to ensure accuracy
- Process orders, returns, and exchanges in a timely manner
- Maintain a high level of product knowledge to effectively address customer inquiries
- Follow up with customers to ensure customer satisfaction and resolve any outstanding issues
Source : www.bayt.com
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