The Professionals Riyadh, Saudi Arabia

Contact Center Agent

  • Riyadh
  • The Professionals Riyadh, Saudi Arabia
  • Posted date: 2 days before
  • End date: 2024-07-25

Job Title: Contact Center Agent

Job In Riyadh

Company: The Professionals Riyadh, Saudi Arabia

Start Date: 2024-07-10

End Date: 2024-07-25

Job Description

  • Respond promptly to customer inquiries
  • Provide accurate information and assistance to customers regarding products, services, pricing, and promotions
  • Resolve customer complaints and disputes, escalating to the appropriate department when necessary
  • Update customer information in the database to ensure accuracy
  • Process orders, returns, and exchanges in a timely manner
  • Maintain a high level of product knowledge to effectively address customer inquiries
  • Follow up with customers to ensure customer satisfaction and resolve any outstanding issues
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