Company: HS Brands International Altaif, Saudi Arabia
Start Date: 2024-05-10
End Date: 2024-05-25
Job Description
You will be required to follow specific guidelines and scenarios provided by your employer to evaluate the staff's performance, adherence to company policies, and overall customer experience.
Mystery Shoppers are responsible for consistently submitting comprehensive reports and feedback to their employer, as this input plays a vital role in assisting businesses to refine their operations and elevate the overall customer experience.
Your primary duty as a Mystery Shopper is to make covert visits to a range of businesses, including retail stores, restaurants, and service providers, to gauge the level of customer service.
Mystery Shoppers must excel at documenting their observations in a thorough and impartial manner, covering important aspects like employee behavior, store hygiene, product knowledge, and sales technique adherence.
As a Mystery Shopper, you'll be responsible for surreptitiously visiting different types of businesses, like retail stores, restaurants, and service providers, to appraise customer service quality.