A. Accountabilities:

• Interact with customers /visitors in hospitable manners to provide assistance or guidance at authority level.

• Provide general information appropriately such as premises, company locations, offices, Managers, or services provided as inquiring considering company policy.

• Responsible for scheduling and confirming appointments for clients & customers as required.

• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.

• Resolve customer queries promptly, within company guidelines, before escalating to higher level if necessary.

• Handle all incoming telephone communications, noting reasons for call and forwarding to relevant team members, subject to availability.

• Attend to customer needs, understand their requirements to handle it quickly and forward on responsibly side.

• Participate in maintaining reception area clean & tidy all the time and do the needful with concerned employee, and full with all hospitable facilities if exist.

• Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

• Perform other related duties assigned by the role.

Skills

B. Experience:

1/- year experience in same role.

C. Education:

• Diploma or any relevant bachelor degree.

D. General Skills:

• Knowledge of administrative and clerical procedures.

• Good typing speed/ reporting skills.

• Excellent oral and written communication skills on Arabic and English is a must.

• knowledge and experience of relevant software applications - spreadsheets , word processing and database management.

E. General Remarks:

• Saudi nationals can only apply.

• The budget for the role is SAR 4500/- unnegotiable.

• • Female Gender is a must