Overview of the role:

The Fleet Operations Manager is a pivotal leadership position focused on optimizing operational efficiency. Responsible for overseeing processes, this role involves analysing workflows, identifying bottlenecks, and implementing improvements to drive cost-effectiveness. The Fleet Operations Manager leads cross-functional teams, emphasizing collaboration to integrate technology solutions, ensure regulatory compliance, and monitor key performance indicators. A key aspect of the role is building and managing high-performing teams, fostering a culture of continuous improvement, and adapting to changes in the financial landscape.

What you will do:   

•   Manage PRO (Public Relations Officer) team and maintain traffic files open at all times.

•   Overseas and Improve vehicle registration, renewals process and all fleet services activities.

•   Maintain enhanced records of the fleet documents and provide analysis and reports on the status of the fleet services activities.

•   Set up policies, frameworks, KPI’s (Key Performance Indicators) and governance for fleet services.

•   Monitor compliance and performance with group policies and procedures.

•   Carry out and manage technical and operational activities for fleet management of the vehicles (Documentation, legalization, insurance, claims, taxes, fuel, permits, contract management and cost control).

•   Monitor and ensure fleet operations are in compliance with local and state rules and regulations, coordinate with government authorities.

•   Coordinate with vehicle remarketing team to ensure timely disposal of the sale stock and manage the re-ordering of the vehicle as per size, mix and composition.

•   Arrange timely exchange and transfer of the buyback units.

•   Proper reconciliation for the physical vehicle inventory in disposal stock.

•   Support in the preparation of annual budget fleet plan.

•   Carry out market consultations for the acquisition/contracting purposes of the new vehicles and improvement of the supply conditions.

•   Provide comprehensive reporting on the stocks, mix and composition, cost of ownership, utilization and WDV (please provide WDV full form).

•   Perform physical inventory of the asset on a frequent basis.

•   Ensure that the fleet replacement is optimized and manage the cost of LRF.

•   Manage the tracking and asset management of VMD devices, Toll and other fleet assets.

•   Provide monthly report on fleet availability, mix and composition,

•   Provide monthly report on fleet maintenance activities and cost.

•   Develop and recommend policies and procedures for the efficient management of the fleet vehicles and equipment and software systems. 

•   Establish and oversee data tracking practices including fleet mileage, repair requests, fuel management, vehicle replacement rates, inventory, operations and maintenance rates. 

•   Determines, schedules, and coordinates purchase and retirement of fleet vehicles and equipment.

•   Effectively communicate operational strategies and changes.

•   Collaborate with cross-functional teams, including finance, IT, compliance, and customer service.

•   Oversee activities with regards to the repair and preventive maintenance and replacement of the fleet to reduce the fleet idle time.

•   Review, negotiate and manage agreements between Hertz and maintenance suppliers