Overview of the role:

To process warranty claims originating from all branches and ensure minimum amount due from principals.

What you will do:   

Productivity 

Ensure to complete warranty/contracts processing on time to reduce contracts WIP’s in order to facilitate the workshops to invoice their pending warranty/contracts jobs as soon as possible.

Communication

Assist all branches sales staff by answering queries, quoting, and resolving their contract related issues.

Personal Development

Get OJT and all other necessary trainings to be more competent and productive.

Financial Reconciliation

Receive credit note from principal and process the same to reconcile outstanding accounts. 

Team Work

Ensure to work as a team professionally and efficiently by adopting supporting style to achieve the set targets.

Quality

Ensure excellent quality of warranty/contract processing to minimise rejection and outstanding amount and maximise repayment from the principal.