The Quality Director will establish and oversee the quality management system. They will play a crucial role in ensuring that clinics consistently provide high-quality patient care, adhere to regulatory standards, and meet our internal quality benchmarks.

Client Details

The client is the leading clinic chain in Saudi Arabia.

Description

Quality Management System (QMS) Development: Develop, implement, and maintain a comprehensive Quality Management System across all clinics, ensuring compliance with relevant healthcare regulations and standards.

Quality Assurance: Monitor and assess the quality of patient care and services, identifying areas for improvement and implementing corrective actions.

Regulatory Compliance: Stay up-to-date with local and international healthcare regulations, ensuring that all clinics comply with relevant standards and guidelines.

Clinical Audits: Conduct regular clinical audits and assessments to evaluate the performance of dental professionals and clinical staff, providing feedback and coaching as needed.

Training and Development: Develop and deliver training programs for clinic staff on quality assurance and patient safety protocols.

Data Analysis: Analyze data related to patient outcomes, patient satisfaction, and clinical performance to identify trends and opportunities for improvement.

Incident Reporting: Implement and oversee an incident reporting system to capture and address adverse events, near misses, and patient complaints.

Performance Metrics: Establish and track key performance indicators (KPIs) to measure the effectiveness of quality improvement initiatives.

Risk Management: Collaborate with clinic managers and healthcare providers to proactively identify and mitigate potential risks to patient safety and quality of care.

Communication: Maintain open communication channels with clinic teams to promote a culture of quality and continuous improvement.

Profile

Bachelor's degree in a healthcare-related field (Master's degree preferred).Minimum of 7 years of experience in healthcare quality management.Strong knowledge of healthcare regulations and standards.Proven experience in developing and implementing Quality Management Systems.Excellent analytical and problem-solving skills.Strong interpersonal and communication skills.Ability to lead and motivate teams towards a culture of quality and patient safety.

Job Offer

Be part of a dynamic and highly collaborative team environment and join the largest clinic chains in Saudi Arabia.