Receptionist

The primary focus of this role is to carry out dealership services on customer vehicles as per company standards and ensure optimum quality with increased productivity and technical efficiency, thereby individually contributing to generate workshop revenue without any repeat concerns.  

What you will do:   

•   Enter service appointments on the SAP retail system and track customer arrivals

•   Ensure all telephone calls are taken and answered

•   Take customer inquiries and ensure the customers are called back by the concerned department

•   To greet the customers with a smile, guide them customers and assist them when needed

•   Monitor the front office, reception, and customer lounge

• •   Manage parking area and refreshment area as per Honda standards