Case Worker

Context/Reporting line:

Under the general guidance of the Programme Officer (Legal and Transitional Justice), the overall supervision of the National Project Officer (HLP Legal Assis), the administrative supervision of the Head of Sub Office (HoSO), and the direct supervision of the Senior Project Assistant (HLP Legal), the successful candidate will perform the following duties:

Core Functions / Responsibilities

1. Work with relevant PRSU staff to update and enhance the information management system related to the project beneficiaries and
2. Assist in data entry and update on the information management system.
3. Assist in developing and maintaining a information management data tracker for all beneficiaries identified during the
4. Assist in compiling and creating case reports and summaries using tracking tools and reporting temp
5. Coordinate with relevant staff from IOM on legal assistance-related issues, including support in drafting forms, templates, and
6. Support in conducting awareness-raising sessions for IDPs and community members especially women on legal issues, including civil documentation, HLP, and family law.
7. Support in coordinating and liaising with local authorities, stakeholders, and community leaders who will be relevant to the proje
8. Support the Senior project Assistant (HLP Legal) in providing information and conducting training on civil documentation, HLP, and family law for IDPs, community- members, and
9. Work with IOM teams and other protection, MHPSS, and legal partners on mechanisms for collecting information and data related to cases identified during the
10. Undertake duty travel as needed to participate in any activities related to PRSU.
11. Perform other duties as

Required Qualifications

Education:

• Bachelor’s degree in information management, business, humanities and administration, or any related field from an accredited academic university with 2 years of relevant professional experience, or
• Completed high school diploma degree with 4 years of relevant experience.

Experience and Skills:

• Experience in developing and maintaining case-management system
• Computer literacy with specific proficiency in Microsoft applic
• Experience of working with clients to solve prob
• Experience in communicating and working with a wide range of actors, including people of culturally diverse backgrounds, government and authorities, humanitarian actors (UN agencies and NGOs).
• Experience working in development or humanitarian programming (specifically in International or National NGO/UN) is an asse

Languages:

• Fluency in English and Arabic is required.
• Working knowledge of any other language is an advantage.

Interested candidates are invited to submit their applications via this link:

https://vacancies.my-soc.org/apply/20261020060446/VACANCY-6AD7047ED892C      

In order for an application to be considered valid, IOM only accepts online profiles duly completed. Only shortlisted candidates will be contacted.