Médecins Sans Frontières (MSF) is an international, humanitarian, non-governmental organisation providing assistance to people in need as a result of natural and man-made disasters, irrespective of race, religion, ideology or politics.

We are seeking to employ a candidate for the following position:

MENTAL HEALTH SUPERVISOR

Main purpose of the job:

Participate in the planning, supervision and coordination of mental health / pycho-social related services in the programme in accordance with MSF standards in order to provide the most appropriate mental health support for patients

• Participate in the organization and coordination of Mental Health activities, in close collaboration with the Mental Health activity manager (MHAM) and other medical team members, in order to ensure an efficient and effective implementation of the resources needed while maintaining high levels of quality in Mental Health MSF programs and activities.
• Supervise the daily mental health activities according to MSF protocols and standards in order to provide the most appropriate support for clients with psychosocial needs
• Liaise with the other MSF team members of the project.
• Supervise, in close coordination with the HR department, the associated processes of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required
• Oversee the administrative processes associated with psychosocial functioning.
• When needed, give psychological support to patients according to MSF protocols to improve mental health conditions of patients and enhance their functionality.
• Ensure the patient’s related information is kept confidential

MSFCH Specific Contextual Accountabilities

• Coordination of activities in Nablus Hospital:
• Take a leading role in coordinating and overseeing all operational activities within Nablus Hospital, ensuring alignment with MSF’s principles, protocols and objectives.
• Act as a key point of contact between the hospital team and other MSF supervisors, fostering effective communication and collaboration to ensure seamless execution of daily operations.
• Monitor the implementation of operational plans, address challenges promptly, and ensure the delivery of high quality healthcare services to patients

• Facilitation and support of training initiatives:
• Collaborate closely with the team to facilitate and support training sessions prepared by the MHAM for the decentralization project.
• Ensure that all team members are equipped with the necessary tools, knowledge and resources to successfully participate in and implement the training outcomes.
• Act as a facilitator to bridge gaps between the training content and it’s practical application in the field, promoting a culture of continous learning and development

• Ensuring smooth transitions and knowledge transfer:
• Oversee and manage the transition process related to the decentralization project, ensuring minimal disruption to ongoing operations and services.
• Facilitate hands-on operational knowledge transfer between the MHAMs, ensuring that critical information, procedures and best practices are effectively shared and implemented.
• Implement the strategy alongside of the MHAM to promote sustainability, continuity and consistency in project execution during and after the transition phase.

• Operational reporting and feedback
• Prepare and submit regular reports on the progress of activities, challenges faced, and outcomes achieved, ensuring tranparency and accountability.
• Maintain open lines of communicatoin with MSF leadership to ensure alignment with organizational priorities and objectives

• Crisis management and problem solving
• To be prepared to address operational challenges, conflicts or emergencies promptly and effectively, ensuring the safety and well-being of the team and patients

What we offer:

• Legal contract and pay in accordance with MSF Salary Grid Level 08
• The chance to gain professional development and to develop (career path, training, etc.) within the organisation.
• The opportunity to contribute to our objective of saving lives, alleviating suffering, and working with those most in need.

How to Apply                                                 

Interested candidates are invited to submit their complete application file (Updated 2 pages CV + motivation letter+ Certifications & Diploma + ID Card + References), Only applications with complete documentation will be considered.

By email to MSFCH-Mosulwest-Recruitment@geneva.msf.org

Please indicate “MSL – Mental Health Supervisor” in the e-mail title.

We encourage all applicants to submit a cover letter that introduces themselves, outlines their motivation for applying, and highlights their suitability for the role. Your resume should clearly present your experience, key responsibilities, and demonstrated skill set. This information is essential for us to assess your fit for the position and understand how your background aligns with the job requirements.

Only English CVs are considered.

Only shortlisted candidates will be contacted. (Please make sure your email and phone number are updated)

Female Candidates are encouraged to apply.

Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline.

The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your data only for the recruitment process to have all the information and documents necessary to proceed with the recruitment, validation of your application and selection of the most suitable candidate. Your data will be treated confidentially. Only people part of the recruitment process has access to your data. MSF does not sell your data under any circumstances. If you have any questions or requests, you can contact msfch-erbil-recruitment@geneva.msf.org