Senior Program Assistant

Context/Reporting line:

Under the general guidance of the Chief Migration Health Officer, the overall supervision of Migration Health Officer, the administrative supervision of the Head of Sub office (HoSO) and the Direct Supervision of the National Program Officer, the incumbent will perform the following duties.

Core Functions / Responsibilities

1. Verify that all resources (human and physical assets) are positioned to provide a positive beneficiary-centered experience and report any gaps to the supervisor.
2. Collaborate with the health facility staff and his/her line manager to devise efficient allocation of roster duties in conformity with Iraqi labor law and IOM human resources mandates to ensure placement of efficient work shifts around the operation time of the facility.
3. Conduct daily inspection and follow up visits to each facility premises and monitor the service provision (wherever feasible with regards to beneficiary privacy) and register his/her notes in addition staff/beneficiaries’ feedback to assist in improving the quality of care.
4. Conduct inspection of the health facility to verify infrastructural requirements are always up to the organization standards. This includes monitoring of facility electricity supply, generator operation/maintenance, fuel provision/safe storage, cleanliness of facility premises, enforcement of infection prevention and control (IPC) measures, availability of IT and internet connectivity tools, stationary and other relevant running supplies such as records, registry books, prescription cards, lists, staff wearables, visibility items, etc.
5. Liaise amongst different departments wherever required to support integration of primary health, community outreach, and other relevant services.
6. Assist in monitoring the referral pathways and liaise with other stakeholders/partners towards efficient emergency/cold referrals.
7. Communicate with the local authorities/camp management with regards to official letters and access requirements of the staff and goods as delegated by his/her line manager.
8. Collaborate with the facility personnel to timely and accurately submit all the required reports after sufficient communication with his/her line manager on data quality and relevance to program deliverables/indicators.
9. Enforce workplace safety and security standards in liaison with his/her line manager as well as other relevant internal and external parties such as IOM safety/security team or the camp/district management.
10. Follow up on strict documentation of staff attendance, medical records, medical and non-medical consumption records, forecast of facility needs, and receipt of inbound supplies.
11. Identify staff capacity gaps and discuss with her/his supervisor on improvement and capacity building plans/training.
12. Participate in coordination and monitor the implementation of health project(s) within assigned geographic area.
13. Coordinate the process of data collection, management, and dissemination to meet the requirements and ensure accurate and timely reporting of activities in coordination with the information management team.
14. Conduct rapid assessments to determine health needs in various new locations for potential new programming.
15. Provide concrete recommendations on improving the quality of IOM’s interventions, ensuring that they are responsive to the needs and that quality assurance is mainstreamed across all activities.
16. Carry out regular monitoring of health activities and supported facilities.
17. Participate in development of budget forecasting plans and maintain internal record of all project expenditures including tracking of submitted purchase requests.
18. Coordinates with local officials or authorities as the sole focal point and coordinates bi-weekly meetings with DoH.
19. Follow up with the team to ensure timely data uploads in Kobo, addressing any delays or gaps to maintain accurate reporting and consistency of facility information.
20. Support data collection and reporting by compiling facility service statistics into standardized templates, ensuring timely submission to the supervisor.
21. Report any security incidents or concerns to the Security Focal Point in the field, and any issues regarding workplace practices to the Field Coordinator.
22. Perform any other tasks requested by the supervisor.

Required Qualifications

Education:

• Bachelor’s degree in medicine, nursing, midwifery, public health, or any related field from an accredited academic institution with five years of relevant professional experience or;
• Completed high school degree from an accredited academic institution with 7 years of relevant professional experience.

Experience and Skills:

• Experience in health facility settings is an asset; demonstrated ability and motivation to learn and gain new skills.
• Demonstrated skills in organization and s management, accountability documentation and routine tracking tools.
• Good organization and able to handle many tasks at once; keeps their work area clean and organized.
• Working experience with an operational UN agency or a major international NGO in the field of international development or humanitarian response is an asset.
• Experience managing primary healthcare facilities in DoH or NGO settings.
• Experience in health facility management including NGO/DoH.
• Management skills and ability to supervise group of people and follow up with team members on a regular basis based on a set of objectives.
• Strong negotiation, networking, and interpersonal skills.

Languages:

• Fluency in English, and Arabic is required.
• Working Knowledge of any other language is an advantage.

Interested candidates are invited to submit their applications via this link:

https://jobs.my-soc.org/apply/20260510124638/CwXRZvGenj62pgrdi85KtJbk9